Palms place hotel las vegas reviews

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We spoke to security and let them know what happened and they were very understanding and courteous. He then proceded to practicly kick us out by pushing me, and called security. The manager behaved in the most unprofessional way I have ever experienced, and was terribly rude by telling us that 'our card declined' as if we did not have money to pay. It took them about 45 minutes to retrieve it? And when they did, my husband spoke to the manager and let him know that the whole experience was very unpleasant. We called the bank after we left and learned that 'they' had caused the freeze and were creating a 'merchandise' charge with a New York address? We returned to the restaurant to speak to the manager about this, and to request a receipt for our cash payment. Luckily we had withdrawn cash from our bank account and were able to pay in cash. It was our anniversary and our night was completely ruined by this awful experience. He ran our card too many times causing a fraud alert that froze our account. Customers beware>even though the food is not the problem.our waiter was very shady with our check.

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